Guest’s Ford Authorised Repairer in West Bromwich, provides a one stop shop service for all the service needs of Ford Commercial Vehicle customers. So, from routine servicing through to emergency repairs, the dedicated staff can accommodate all customer requirements.
Allows you to relax knowing we’re always by your side.
That’s why we’ve created a new range of services to help keep you moving and maintain your car in the very best condition.
- Free UK and European Roadside Assistance*
- Free FORD eCHECK
- Ford Accident Management, service free to all drivers
- Comprehensive service and maintenance plans
- Use of quality Ford parts for added peace of mind
- Our Ford trained technicians use the latest diagnostic equipment and tools
- Independent quality checks are carried out by the RAC on any service and repair work**
- Book your Ford Service online
- One Call for everything Ford 0203 564 4444
Also available is the Ford Service App which combines a lot of useful features in one application. Wherever you are going in the UK and rest of Europe, the new Ford Service app makes sure you’re always on top of the situation providing you with lots of useful features and the help you need. Click Here for more information.
*Available with Ford Scheduled Services and Ford Motorcraft 4+ Minor and Major Services.
**In-Dealership quality checks are conducted by the RAC on any service and repair work that has been completed on customer-owned vehicles to ensure that Ford Motor Company’s high standards are met.
Wherever you go in the UK and across Europe, free Roadside Assistance goes with you.
Every Ford Service now comes with free Ford Service Assistance*, valid from the date of service for 12 months, or until the next service is due, whichever comes first. If you do break down you’ll get:
- Friendly, skilled roadside help in the UK and Europe
- Assistance if you breakdown at home
- Alternative transport, replacement vehicle or overnight accommodation if your car can’t be repaired on the spot
- Recovery including caravans and trailers
Find out more about Ford UK and European Roadside Assistance
*Available with Ford Scheduled Services and Ford Motorcraft 4+ Minor and Major Services.
One easy number to access all of the Ford Services 24/7.
Whatever you need, Ford One Call can connect you to all our services, including:
- Ford Roadside Assistance
- Ford Accident Management
- Ford finance and insurance
- Plus, Dealer locations, technical information and more
Make sure you save this number:
FORD One Call
0203 564 4444
A free 30-point visual Health Check to give you a comprehensive picture of your car’s health.
FORD eCHECK provides a thorough visual inspection of your car, including its wheels and tyres, bodywork, wiper blades, oil and filter, brakes and hubs, steering and suspension, so you know if anything needs attention:
- Free 30-point visual inspection by Ford trained technicians
- Detailed electronic report provides explanation of any findings
- Simple red, amber, green traffic light system shows any recommended repairs or replacements
- Red items need urgent attention
- Amber items need to be watched closely, but could save you time and money if they are dealt with before they deteriorate further
- Green items are all clear
- Receive a competitive estimate upfront for any work needed, including the use of quality Ford parts where necessary
Find out more information about the FORD eCHECK and book your next Ford Service
Had an accident? Ford Accident Management is a fully managed service here to assist in handling your claim. Our service is free and available to all Ford owners.
Making an insurance claim can be frustrating, so let our experts help you through the process. Just contact us on 0203 564 4444 and we will:
- Recover your vehicle where it cannot be driven
- Provide you with a free replacement vehicle during the repair
- Liaise with your insurance company after notification to process the claim and have repairs approved
- Provide assistance in the completion of claim forms
- Ensure your vehicle is repaired at a Ford approved Accident Repair Centre using genuine Ford parts by trained technicians
Find out more about Ford Accident Management
Terms & Conditions
Ford Motor Company Limited and your participating Dealer reserve the right to change, amend or withdraw the whole or part of this offer at any time.
Ford UK & European Roadside Assistance
Ford Roadside Assistance is only available with Ford Services and Ford Motorcraft 4+ Minor and Major Services. Ford Roadside Assistance applies to all vehicles regardless of age or mileage, excludes fleet vehicles and is valid from the date of service for 12 months, or until the next service is due, whichever comes first. Ford Roadside Assistance applies to the serviced vehicle only.
The 30-point FORD eCHECK is a visual only vehicle inspection. Your participating Ford Dealer may recommend that certain essential work be carried out on the grounds of safety before you drive your vehicle.
Ford Accident Management
Ford Accident Management is provided on behalf of Ford Motor Company Limited by WRC Ltd. Company Registration No – 07768048 Registered in England and Wales. Registered Office: The Deep Business Centre, Tower Street, Hull, HU1 4BG.
Ford Transit Centre – Service Proposition
The core proposition of the Transit Centre is to provide a one stop shop service for all the needs of Ford Commercial Vehicle customers. So, from routine servicing through to emergency repairs, the dedicated staff can accommodate all customer requirements.
Transit Centres are dedicated to your business and provide a team of industry professionals with extensive product, servicing and financial expertise to help keep you on the road.
In support of the core message, the Transit Service Dealer proposition is underpinned by the following elements:
Finding the aftersales solutions for our customers and their businesses is important to us. With our award winning range of Commercial Vehicles supported by RAC workshop quality accreditation, your local Transit Centre gives you peace of mind that you have made the right choice.
With the largest network of dedicated Commercial Vehicle dealers in the country, your local Transit Centre is never far away. 95% of the UK is within 45 minutes of a Transit Centre or Transit Service dealer location. No-one else can offer the same levels of support for your business nationwide.
Transit24 is the Ford commercial vehicle service promise, available exclusively from Transit Centres and Transit Service dealer. “Our business is to keep your business moving”. We aim to minimise the time your vehicle is off the road whether for routine or emergency repairs and to provide a consistent level of service, nationwide.
Efficiency, accuracy and convenience are at the heart of the Ford Transit24 commercial vehicle service promise
When it comes to the service, maintenance and repair of your Ford commercial vehicles, look no further than your nearest Transit Centre/Transit Service Dealer.
Your commercial vehicle is serviced when it suits you and we respond to 1link online service booking requests within twenty minutes. You can also enjoy free wi-fi whilst you wait.
Extended Opening Hours
We are open at 6.00am-12.00Midnight Mon – Thurs, Fri 6.00am – 10.00pm and 8.00am till 1pm Saturday plus a late night service is available for routine servicing – if you drop off by 4pm you can collect by 10am the following day. Contact your local Transit Centre for more information on their opening hours.
To keep you on the move we can provide alternative transport, and we ensure there is dedicated commercial vehicle parking.
Fleet National Pricing
Maximum recommended pricing for fleets with over 25 vehicles ensures you get the best price for routine services and fixed content jobs.
MOTs and more
MOTs (including Class 4, 5 and 7 tests), tachograph servicing and speed limiting (VOSA approved).
When your commercial vehicles aren’t at work, neither are your drivers. Our priority is to get both back on the road as quickly and efficiently as possible.
Priority treatment for urgent repairs
Initial diagnosis on urgent (vehicle off-road) repairs is carried out within two hours of arrival, with parts ordered where necessary. We aim to complete most repairs the same working day.
Ford parts availability
Parts either in stock or delivered to any Ford dealer in the UK by 9am the next morning (n.b. for remote regions of the UK we deliver by 12 noon).
Genuine Ford parts quality
All parts are designed and engineered by Ford, to Ford standards. Parts fitted to a vehicle outside of warranty carry a ‘fitted in service’ parts warranty. We also stock a wide range of commercial vehicle tyres.
For speedy and accurate fault diagnosis, we provide a sophisticated, internet-linked vehicle diagnostics system.
Ford trained technicians
Ford commercial vehicle dealers have Ford-trained technicians, supported by online technical information and a Ford technical hotline.
Dedicated Backup from Ford
An electronic recall programme, Fleet Service Centre and free Fleet Accident Management service.
So, whether it’s servicing, maintenance or repair you need, be sure to come and see us.
Guest Truck and Van West Bromwich
Ford Service Centre
If you are using satnav, please enter postcode B70 6BB. At the island you will see the Island Inn, head towards the M6, Guest Truck and Van are on the right.
0121 569 8718
|Monday – Thursday:||6.00am – 12.00 midnight|
|Friday:||6.00am – 10.00pm|
|Saturday:||8.00am – 1.00pm|